Understand your rights and responsibilities when using our platform.
Welcome to Certified Trainers and Consultants (“CTC Global,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, learning management system (LMS), training courses, and related services. By accessing or using any part of our platform, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
“User” refers to any individual accessing our platform, including visitors, students, and customers.
“Services” refer to our online and in-person training programs, consultancy services, and educational materials.
“Content” refers to all training materials, videos, articles, and other resources available on our platform.
“Account” refers to a registered user profile on our platform.
When using our platform, you agree to:
✅ Provide accurate, complete, and up-to-date information when registering.
✅ Use the platform solely for lawful and educational purposes.
✅ Maintain the confidentiality of your login credentials.
✅ Abide by all policies, including privacy and intellectual property rules.
You are prohibited from:
❌ Sharing or reselling course materials without written permission.
❌ Engaging in fraudulent activities, misrepresentation, or hacking attempts.
❌ Using automated bots, scrapers, or other tools to extract information from our website.
❌ Uploading viruses, malware, or engaging in activities that could harm our platform.
Failure to comply may result in immediate suspension or termination of access.
Enrollment in a course grants you personal, non-transferable, and limited access to the course content.
Course access duration is specified at the time of purchase and may vary per course.
We may update or modify course content periodically to ensure quality and relevance.
Unauthorized distribution, reproduction, or modification of our materials is strictly prohibited.
All payments must be made in full at the time of purchase unless otherwise stated.
We accept payments through multiple methods, including bank transfers, credit/debit cards, and digital wallets.
We do not offer installment plans by default.
If you require financial assistance, you may contact us for special consideration. Approval is granted on a case-by-case basis.
Refunds are only available if explicitly mentioned for a specific course.
Requests for refunds must be submitted within the stated period (if applicable).
We reserve the right to refuse refunds if course content has been accessed significantly.
Users are responsible for maintaining the security of their account.
We are not liable for any unauthorized access due to weak passwords or negligence.
Accounts suspected of fraudulent activities may be suspended or permanently banned.
All content, including text, images, videos, and training materials, is our intellectual property.
Users cannot copy, modify, distribute, or republish our content without written consent.
Violations of our intellectual property rights may result in legal action.
We collect and process personal data in accordance with our Privacy Policy.
User information is stored securely and is not shared with third parties without consent.
By using our services, you agree to receive emails regarding your account, updates, and promotions.
We strive to provide accurate and high-quality educational content but do not guarantee specific results from using our courses.
We are not responsible for technical failures, service interruptions, or external issues affecting course access.
We are not liable for any direct, indirect, or incidental damages resulting from your use of our platform.
We reserve the right to:
Terminate or suspend accounts that violate these Terms.
Modify or discontinue any service at any time without prior notice.
Refuse service to any user at our discretion.
We may update these Terms periodically.
Continued use of our platform after updates means you accept the new Terms.
Significant changes will be communicated via email or website updates.
These Terms & Conditions are governed by the laws of Pakistan, including the Contract Act, 1872, PECA, 2016, and the Punjab Consumer Protection Act, 2005. Any disputes shall be subject to the jurisdiction of the courts in Lahore, Pakistan.
Any disputes will be resolved through negotiation, mediation, or legal proceedings, if necessary.
For any inquiries about these Terms, please reach out to us:
📧 Email: info@ctc-global.com
📞 Phone: +92 301 4479782
🌐 Website: ctc-global.com
CTC Global provides expert training and consultancy services worldwide. We specialize in professional certifications, internal auditing, IT governance, fraud examination, and business skills to help professionals advance their careers.
